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Shipping Information
Shipping Rates and Policies

Shipping Rates and Policies

Our goal at Septic Maintenance Online is to get you the product when you need it. For an on the shelf item, if we receive the order by 12:00 Noon Monday-Friday, the order will ship that day. Items may be shipped via Regular Ground UPS. Normal delivery time to Texas and Oklahoma is 1 day. All freight charges are based on zip code to zip code and by weight. Chemical kits may take longer for delivery.

Parts may be shipped to the job site, if necessary. Just enter the address of the site in the "ship to" area on the form. The "bill to" area will be your office address. If we have a question with your order, we will hold shipment until you can be contacted. If any items you order are currently out of stock you will be notified with the expected shipping day of the out-of-stock items. Shipping charges for merchandise which is shipped back to us, due to an incorrect address (provided by the customer), will still be billed to your credit card.


If the product is defective or we ship the wrong item, call to get a Return Goods Authorization #. We will schedule a pick-up and either credit your account or replace the item. There will be a 25% restocking fee on all other returns and you pay to ship the item back to us. Product returns will be accepted only in unopened packages and with an RGA#. Shipping charges will not be refunded. Chemical analysis products are NOT returnable.

NOTE: The charge for this order will appear on your statement as "" or "CEMEL, INC".

We Offer The Best Selection Of Septic Maintenance Tools

Welcome to You will notice that we have a very extensive line of wastewater treatment equipment. If you have been looking for a respirator mask or safety glasses, you will find we have what you need, We offer a variety of safety face shields, grab samplers, septic air compressor, septic dipstick, an effluent filter, septic maintenance part, a pressure relief valve, subsurface drip tubing, effluent pumps and so much more! When it comes to septic system treatment, we are your experts. Take a look around our site and find the septic system product that best suits your style and needs. Take a look at each product and click on any picture to find more information.

Thank you for visiting!

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